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Front of House Staff – Essential to your business

Thursday the 21st May sees the return of National Waiters Day – a celebration of all front of house and service staff throughout the UK.

Over 2.5 million people are employed as service staff in the UK leisure and hospitality industry. National Waiters Day not only acknowledges their hard work and dedication it also acts as a publicity drive to inspire potential employees.

The event aims to quash the general perception that careers front of house are for the unskilled – when the reality is the complete opposite. To work front of house is a talent that not everybody is gifted with. Staff have to be everything to everybody. Consequently it is imperative that their well-being is looked after.

Employers’ health and safety responsibilities

It is an employer’s duty to protect the health, safety and welfare of their employees. Employers must do whatever is reasonably practicable to achieve this i.e. making sure that workers are protected from anything that may cause harm; effectively controlling any risks to injury or health that could arise.

Risk Assessments

Risk assessment should be carried out by a competent member of management, staff or external assessor. Their purpose is to spot possible health and safety hazards.

Businesses employing five or more people must also provide:

All employers, whatever the size of the business, must:

Making the workplace safe and healthy

So that the work premises provide a safe and healthy place to work, employers should:

Club Insure Risk Management packages provide clients with the support, confidence and ability to independently facilitate health & safety management and employment issues. For more information or to try our risk assessment checklist visit https://www.club-insure.co.uk/risk-management/

For more information about Employer’s responsibilities visit
http://www.hse.gov.uk/workers/employers.htm

The National Waiters Day race takes place on the 21st May 2015, 4pm, Hyde Park. For more information about the London event or events local to you, visit www.nationalwaitersday.com

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